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Meet the team

Outstanding care experts delivering outstanding home care

Meet our home care team - the people at the heart of everything we do.

Each team member brings unique expertise, and a genuine passion for delivering exceptional care.

From our dedicated care experts, to our experienced office management team, we are united by a common goal: to provide compassionate and outstanding support at home, in the classroom and in the community.

Below, you’ll find more information about the people who make Bluebird Care so special.

Senior Leadership Team

Phil, John, Charlotte and Kim

Phil and John started Bluebird Care in West Berkshire and Basingstoke in 2007. Since then they have expanded their home care business to include the whole of Basingstoke & Deane and Hart & Rushmoor in addition to West Berkshire. Charlotte joined in 2010 and Kim in 2012 both starting as Care Experts before progressing through a variety of roles to being part of the senior leadership team and jointly responsible for day to day operations.

Phil and John started Bluebird Care in West Berkshire and Basingstoke in 2007. Since then they have expanded their home care business to include the whole of Basingstoke & Deane and Hart & Rushmoor in addition to West Berkshire. Charlotte joined in 2010 and Kim in 2012 both starting as Care Experts before progressing through a variety of roles to being part of the senior leadership team and jointly responsible for day to day operations.

Phil Miles Image

Phil Miles

Director

John Prendergast Image

John Prendergast

Director

Charlotte Scott Image

Charlotte Scott

Finance Manager

Kim Teagle Image

Kim Teagle

Operations Manager

Outstanding home & live in care. Specialists in caring for people with Dementia.

Wendy and Tamsin

Wendy leads the office team and ensures our service is the very best it can be. Tamsin heads up our dementia services; supporting customers and training staff members as well as running the Hungerford Dementia Cafe.

Wendy leads the office team and ensures our service is the very best it can be. Tamsin heads up our dementia services; supporting customers and training staff members as well as running the Hungerford Dementia Cafe.

Wendy O'Brien Care Manager

Wendy O'Brien

Care Manager

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Tamsin Hudson

Dementia Care Adviser

Customer Support Team

Kirsty, Fay, Stacey & Kayla

Across home and live-in care as well as care for children, our 4 customer supervisors share responsibility for meeting people looking for care at home services, designing bespoke care plans tailored to individual needs and meeting customers and their families to ensure our care teams are delivering the most appropriate care and support on an ongoing basis.

Across home and live-in care as well as care for children, our 4 customer supervisors share responsibility for meeting people looking for care at home services, designing bespoke care plans tailored to individual needs and meeting customers and their families to ensure our care teams are delivering the most appropriate care and support on an ongoing basis.

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Kirsty Sawyer

Customer Supervisor

Stacey Pearson

Stacey Pearson

Customer Supervisor

Customer Supervisor

Fay Syms

Customer Supervisor

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Kayla Mccann - joining 29th September

Customer Supervisor

Care Expert Support & Coordination Team

Sue, Rue, Ellis and Sharon

Sue leads the recruitment and ongoing training and development of our care experts, working with Rue and our senior care experts to support them day to day. She also oversees coordination, working with Ellis who plans out the schedules and matches customers to care experts, and with Sharon who deals with day to day changes and communication.

Sue leads the recruitment and ongoing training and development of our care experts, working with Rue and our senior care experts to support them day to day. She also oversees coordination, working with Ellis who plans out the schedules and matches customers to care experts, and with Sharon who deals with day to day changes and communication.

Bluebird Care logo

Sue Morten - joining 6th October

Senior Coordinator & Care Expert Supervisor

Rue Gondo

Rue Gondo

Care Expert Supervisor

Ellis Miles Image

Ellis Miles

Lead Coordinator

Sharon Lovelock

Sharon Lovelock

Coordinator

Senior Care Expert Team - North Hampshire

Marzena, Flo and Lauren

Marzena, Flo and Lauren are senior members of the care team supporting their care expert colleagues in customers' homes.

Marzena, Flo and Lauren are senior members of the care team supporting their care expert colleagues in customers' homes.

Marzena Pilichowska Image

Marzena Pilichowska

Care Mentor

Flo Bot Image

Flo Bot

Care Mentor

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Lauren Murphy

Care Mentor

Senior Care Expert Team - West Berkshire

Lynne, Sarah and Chengetayi

Lynne works with the Customer Supervisor team, reviewing customer care plans whilst Sarah and Chengetayi are senior members of the care team supporting their care expert colleagues in customers' homes across West Berkshire.

Lynne works with the Customer Supervisor team, reviewing customer care plans whilst Sarah and Chengetayi are senior members of the care team supporting their care expert colleagues in customers' homes across West Berkshire.

Lynne Holford-Stretton

Lynne Holford-Stretton

Care Champion

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Sarah Denham

Care Mentor

Chengetayi Diya

Chengetayi Diya

Care Mentor

Shared Services

Lucy and Charlotte

Lucy looks after all things digital and design, adding a creative flair to our local customer and care expert events whilst Charlotte is responsible for all of our customer invoicing and credit control and is likely to be the voice on the end of the phone when you make a payment.

Lucy looks after all things digital and design, adding a creative flair to our local customer and care expert events whilst Charlotte is responsible for all of our customer invoicing and credit control and is likely to be the voice on the end of the phone when you make a payment.

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Lucy Shrimpton

Digital Marketeer

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Charlotte Gibbons

Finance Assistant