Local insights
Sharing local Bath information with you
Mel Fairchild’s ADHD Journey
Mel Fairchild, Operations Director at Bluebird Care, was officially diagnosed with ADHD in September 2023 after years of trying to understand her behaviours. It was a relief to finally have an explanation for things she had struggled with for so long. “I started noticing behaviours that might come across as rude, and that really upset me because I would never want to be rude to anyone,” Mel says. “Getting my diagnosis helped me understand that my brain just works differently, and that’s okay.” Mel has always needed structure and finds it difficult when things don’t go to plan. However, she stays calm in a crisis, even though small things can sometimes cause her stress. Instead of seeing ADHD as a challenge, she uses it to her advantage. “It’s made me determined to succeed, to lead, and to be open and honest with people. I see things from a different perspective, and that helps me handle stress in my own way.” In past jobs, Mel didn’t always feel comfortable talking about her struggles. When she did share her diagnosis, she sometimes felt judged, like she wasn’t good enough. At home, ADHD has had its challenges too, but having a supportive partner has made all the difference. Now, at Bluebird Care, Mel has found a workplace where she feels valued. “I’m so lucky to have amazing managers and a great team. They don’t see me as different or quirky—they just see me as me. One of my strengths is that my brain retains a lot of information and I can process it really quickly, so in a crisis I’m able to solve problems fast and my team embrace these ‘sprinkling my fairy dust’ ways, I honestly couldn’t work for a better company.” Her advice for Neurodiversity Celebration Week? “Embrace it! Be yourself. The right people will support you and create a safe space where you can truly thrive.” Mel’s story is about self-acceptance, resilience, and the importance of being in an environment where neurodivergent people are valued and supported.
Celebrating Dignity Action Day with Bluebird Care Bath
At Bluebird Care Bath, dignity is at the heart of everything we do. As we celebrate Dignity Action Day, treating our customers with the utmost respect, ensuring they feel valued, heard and supported in all aspects of their care, remains our top priority. Dignity Action Day is a nationwide initiative led by the Dignity in Care Campaign. The day aims to promote the importance of dignity in care services, encouraging health and social care providers to uphold the principles of dignity in everyday interactions. It is an opportunity to raise awareness, celebrate best practices and encourage individuals and organisations to take action in improving the care experience for all. We believe dignity should be embedded in every aspect of care and take great pride in ensuring that: • Person-centred care is at the forefront of our services, tailoring support to customer needs and preferences. • Independence is promoted, empowering our customers to make their own choices and maintain control over their lives. • Privacy and respect are upheld, ensuring customers feel safe and comfortable in their own homes. • Compassionate communication is practiced, with our care assistants taking the time to listen, understand and engage meaningfully with those they support. Dignity Action Day is not just for care professionals, it’s a call to action for everyone. Here are some ways you can participate: • Raise awareness by sharing information about dignity in care with family, friends, and your community. • Show appreciation for care workers who go above and beyond to uphold dignity in their roles. • Encourage conversations with loved ones about their needs, preferences, and experiences in receiving care. • Make a pledge to support dignity in your everyday interactions, whether at home, work, or in the wider community. As we mark Dignity Action Day, Bluebird Care Bath invites everyone, customers, families, care assistants and the wider community to join us in promoting a culture of dignity and respect. Together, we can make a real difference in the lives of those receiving care.
Laura’s Act of Kindness Goes Above and Beyond
We have some amazing news to share about one of our Bluebirds, Laura, who is a dedicated care assistant at Bluebird Care Bristol and Bath. Laura recently went above and beyond her duties while on her daily care visits. During her walk between appointments, she encountered a man who had fallen and his visibly shaken wife and without hesitation, Laura stepped in to help. The man, who sustained a cut on his cheek, shared his gratitude: “She gave me her coat despite it being a cold day and ran to get some help for my injury. She also comforted my wife, who was in tears.” After ensuring the couple was safe and calm, Laura escorted them to a nearby bus stop when it became clear an ambulance would not be arriving. Following the incident, Laura then resumed her scheduled care visits, demonstrating her unwavering commitment to her role. The man later made his way to the hospital, where he received treatment and is now thankfully in good health. Laura’s quick thinking and compassionate actions highlight Laura’s and our Team’s dedication to their communities, even beyond their official duties.
Exciting Partnership Announcement: Bluebird Care and Bath Clinic
We’re delighted to announce our new partnership with Bath Clinic, a renowned healthcare provider with over 40 years of experience. Located in the heart of Bath, Bath Clinic combines state-of-the-art medical technology with a patient-first approach, delivering exceptional care in a calm and welcoming setting. From routine treatments to complex medical conditions, Bath Clinic’s dedicated team ensures the highest standard of care, tailored to each individual’s needs. Key services include: Advanced diagnostic imaging with cutting-edge MRI and CT scanners. Robotic-assisted joint replacement surgery, setting new standards in precision and recovery. Recognised as a Centre of Excellence for joint replacements in the South West, Bath Clinic has earned numerous awards and accreditations for their commitment to healthcare excellence. This exciting partnership means Bluebird Care customers now have direct access to the finest private healthcare services available in Bath. We’re proud to work alongside Bath Clinic’s expert team and remain committed to supporting your health and wellbeing with exceptional care. About Bath Clinic: Established over 40 years ago as the city of Bath's only dedicated private hospital, Bath Clinic has a proven track record and reputation for providing fast, high quality and outstanding care to patients. Combining picturesque views of Bath's historic Georgian skyline, with the latest innovations in hospital facilities and services, patient's choosing to visit Bath Clinic can rest assured that their care is a top priority. The hospital offers treatment options for both routine and complex conditions, in addition to the latest in imaging, diagnostic and GP services.