This prestigious assessment framework, used by local authorities, ensures that care providers meet the highest standards in delivering safe, effective, and compassionate care.
A testament to our dedication
Achieving an ‘Overall Excellent’ rating is a reflection of the hard work and dedication of our incredible team, who go above and beyond every day to support our customers with outstanding care.
We are delighted to have received an Excellent score in the following key areas:
- Safeguarding and Safety – Ensuring the wellbeing and protection of those in our care.
- Suitability of Staffing – Employing skilled and compassionate care professionals.
- Safety – Providing a secure environment for both customers and staff.
- Availability and Suitability of Equipment – Ensuring all necessary resources are in place for effective care delivery.
- Requirements Relating to Staff Recruitment – Maintaining rigorous hiring processes to select the best team members.
- Staff Support – Offering continuous training and development for our care professionals.
In addition to these Excellent ratings, we also received a Good rating across all other areas, including:
- Personalised Care and Support – Tailoring care to meet individual needs.
- Care and Welfare of Service Users – Promoting overall wellbeing and comfort.
- Meeting Nutritional Needs – Ensuring customers receive proper nutrition and hydration.
- Cleanliness and Infection Control – Maintaining a safe and hygienic environment.
- Assessing and Monitoring the Quality of Service Provision – Continually improving our care services.
Committed to excellence in care
At Bluebird Care Central Bedfordshire, we remain committed to maintaining the highest standards of care. This recognition by PAMMS is a fantastic milestone, and we will continue working tirelessly to support our customers with compassion, professionalism, and dedication.
A huge thank you to our amazing team—this achievement is a testament to your hard work and passion for delivering quality care.