Home Care services from Bluebird Care in Cheltenham, Gloucester & Tewkesbury
Compassionate Care at Home – Tailored Support Across Cheltenham, Gloucester & Tewkesbury
Our Director’s Commitment to Quality and Compassionate Care
I have always been a perfectionist and a problem solver. When I moved into Domiciliary Care, I could see straight away that there were many challenges facing the Homecare industry, all of which led to a very poor experience for the people who count – the customers, and their families.
We have spent 15 years meeting those challenges head-on, and in that time, we have revolutionised the way people receive care at home.
I would never be so bold as to say we are the best home care agency in Stroud and Cirencester, but I will provide the details of our service, to help you make an informed decision in your search for excellent healthcare at home.
In any business, you must strive to be either the cheapest, or the best. I’ve never aspired to being described as the cheapest!
- Gareth Powick
Director at Bluebird Care Cheltenham, Gloucester & Tewkesbury and Stroud & Cirencester
Our Homecare Teams
From live-in care to respite care, our care at home services are extensive. Our team of carers are selected for their empathy and kindness, as well as their work ethic, skills and communication. We select and retain only the best staff by offering amazing pay and conditions. During our 13-week induction program, we carefully observe each new home carer at work to ensure that they are meeting the standard that you deserve. Each home carer will then choose a specialism to study so they can further contribute to the performance of the team, such as dementia specialists.
Expert-Led Care, Tailored to Your Needs
Our Team Specialisms
Our home health care professional careers cover a local area in a small team of around 4-6 people. Each carer in the team will have a specialism that they are studying, meaning every area is covered by a dedicated team with a wealth of skills and knowledge. Our current specialisms are:
Contact UsOur home health care professional careers cover a local area in a small team of around 4-6 people. Each carer in the team will have a specialism that they are studying, meaning every area is covered by a dedicated team with a wealth of skills and knowledge. Our current specialisms are:
Clinical Upskilling
Clinical upskilling gives a carer an enhanced understanding of nutrition and hydration needs, fall prevention, stroke, Parkinson’s Disease, diabetes, recognising deterioration and end-of-life care. This one-year course is delivered by NHS trainers and will ensure all of a person's physical health needs are met while making sure wellness is proactively maintained.
Dementia Care
Our team of dementia specialists have gone through a dementia care program that is widely recognised for its excellence. This means they are well-equipped to help those experiencing memory problems continue to live a well-rounded, safe and fulfilling lifestyle.
End-of-Life
Our Palliative Care specialists will be able to support you with all of your physical healthcare needs, and will have the time to talk with you about whatever you want, and to spend time with your family or friends too, if they need support or advice. They will get to know you well, and be able to recognize small changes in your well-being.
Holistic Wellbeing
Our Wellbeing specialists are dedicated to finding ways for our customers to get the most enjoyment out of life, especially under challenging circumstances. We can arrange one-off events through our SMILE campaign, but our real specialism is helping people find regular activities which will bring some joy into their lives.
Our Customer Service
Visit Times
Because we deal with complex healthcare issues, and will never leave a customer who needs more assistance, some fluctuation in call times is inevitable. We will normally agree a target visit time with you when you first commission home help services from us, unless there are special exceptions. The service that we promise to provide is that we will not deviate by more than 30 minutes from that target time, and that you will always know in advance what the exact time we will arrive will be.
Communication
We will always make you aware of changes, and if you need to you will always be able to speak to someone straight away, from the hours of 7 am to 10pm. If you want, care notes can be shared to chosen people as they are written, enabling family members or healthcare professionals to stay informed in real-time. If you need to make any changes to your homecare, someone will be on hand to help make those changes straight away.
Your Journey to Quality Home Care
How to find the right care for you or your relative
From your first call to the moment care begins, we’re here to guide you through every stage. Finding the right care has never been easier.
Get in touchFrom your first call to the moment care begins, we’re here to guide you through every stage. Finding the right care has never been easier.
1. Get in touch with us
Give us a call on 01453 757937 to let us know how we can help. Whether you're just exploring options or need care urgently, we're here to listen and support you.
2. Speak to one of our local enquiries coordinators
You’ll have a friendly, no-pressure chat with Sam or Emma, who will take the time to understand your needs and explain how we can help.
3. Assessment
We’ll arrange a free home visit to get to know you or your loved one in more detail. This is our chance to understand your routines, preferences and health needs – so we can build a care plan that truly fits your life.
4. Care starts
Once your personalised care plan is ready, we match you with a dedicated team of trained carers who provide compassionate, consistent support to help you stay safe, comfortable, and independent at home.
Local care,
nationwide
We’re here so your loved ones can stay at home as their care needs change.