Bluebird Care and Dial-a-Ride Lambeth

The tfl (Transport for London) Dial-a-Ride service  

If you're disabled and can't use public transport, you may be eligible to join Dial-a-ride 

Dial-a-Ride operates a door-to-door service 7 days a week enabling you to go shopping, visit friends and family, and travel to activities.  It is free to join.  

Once you have joined, you can either book your trips using the app or call them by phone.

Find out more about how to book a trip on the London Dial-a-Ride app page.

Using the app means you can:

• Easily request your trips and manage departure times or cancel bookings
• Get live updates on estimated pick-up and drop-off times for your trip
• Know the location of your driver and get automated notifications when the vehicle is close
• Customise the app with accessibility features to meet your specific needs, with options such as voice overs and adaptive font size

Book by phone

Members booking by phone can request 1 advance booking any day of the week, up to 7 days ahead of travel. Advance bookings are limited to a maximum of 1 return journey a week. Members can also request next day and same day journeys, where no limits apply.

Telephone bookings: 0343 222 7777

Dial-a-Ride is primarily a pre-booked service so we recommend you call or reserve your trip 1-2 days ahead of time.