The Gold Compliance Mark is awarded to Bluebird Care offices that achieve a score of 90% or above in their quality audit. These audits rigorously assess adherence to Bluebird Care policies, which are aligned with Care Quality Commission (CQC) regulations and National Institute for Health and Care Excellence (NICE) guidelines. Achieving such a high score demonstrates that the business has robust processes and practices in place, ensuring confidence for both customers and staff in the quality of care provided.
Nicola and Adrian, who lead the local business, expressed their pride in this achievement.
We’re incredibly proud of our team for receiving this prestigious award. It’s a testament to our unwavering dedication to providing exceptional care while upholding the highest standards of quality and compliance
Their team’s dedication to maintaining high standards has been instrumental in securing this recognition. The Gold Compliance Mark serves as a seal of approval from Bluebird Care’s quality team, affirming that the home care provider operates using well-embedded, compliant processes.
This milestone underscores Bluebird Care Dudley, Wyre Forest & Malvern’s unwavering commitment to delivering exceptional care services while fostering trust and reliability among its customers and care team.
