Our Values
Here at Bluebird Care Edinburgh, we live and breathe our values. We know most companies say it, but we action it, it’s at the forefront of everything we do. Without our values, we’d just be your average home care provider but we’re not, we’re one of the best.
Bluebird Care is your perfect care-at-home companion, providing care and support for your family. With kindness and compassion, our highly trained and trusted team deliver tailored programmes for ALL needs from companionship through to complex health requirements. Our energy and happy disposition deliver laughter, whilst our enthusiasm for life allows your family members to be themselves, safe in the comfort of their own homes for longer.
We evoke emotions, we make strong connections, and we make lives better. We have distinctive benefits that we offer over and above our competitors.
We put our customers first. We listen, we talk, we care. We make them feel loved and we make them feel safe. We understand. We show compassion and we treat them with dignity. We work with their unique needs and tailor our care plans to suit them. We are their friends!
We get it right. We are compliant. We are well-trained, we are reliable, we are dignified. We are leaders and we are the first choice. We are proud of our work. We are outstanding.
We make life worth living. We embrace life and everything it throws at us. We find the positives in all situations. We make people smile. We are energetic and cheerful. We make our customers’ day!
We are one family. We support each other. We grow and develop within our business. We are respectful of our colleagues. We pull together to help each other in helping others. We all work towards our goal!
We spend every day supporting our customers, sometimes that includes carrying out all tasks and for other customers it includes supporting them to help them stay independent.
But it’s not just about our customers, it’s our team too. That is why we have Supervisors who support our team through their 12-week onboarding programme and beyond. We also have an open-door policy so that our team can speak to anyone in our management team – 360 support to our team.
We hired a Mindfulness and Wellness Specialist to ensure that our team have a safe space to talk, and programmes in place to educate and support our team through key topics such as menopause, stress and diet.
We lead the way. We are thought leaders. We embrace technology. We use our expertise and intelligence to drive new initiatives and services encompassing technology. We are first!