Meet our Care Team
Meet our compassionate & friendly Care Team in Elmbridge, Runnymede & Spelthorne
Every day we have one aim: to provide the best Home Care possible, so we don’t cut any corners.
Whether that’s giving our Care Experts the training they need, closely tracking any changes in your loved one’s health or making sure you feel involved every step of the way, our quality of care will put your mind at ease.
Our team is on hand to support and guide you through the care journey, we’d love to talk and answer any questions you may have on our home care or live-in care support available.
Our Leadership Team - A Shared Commitment
Jonathan brings a deep-rooted passion for social care, as his family has been in the sector for nearly 40 years. Before joining Bluebird Care, Jonathan built a successful career in account management, working with large multinational clients in the IT and Telecoms industries. Alongside his wife Vanessa, a trained therapist with 15 years of experience, Jonathan has built this Bluebird Care office with a customer-first approach. They are driven by a shared commitment to getting things right for every customer. Their approach centres on recruiting and nurturing a team of compassionate, selfless individuals, which they believe is the foundation of excellent care. Jonathan and Vanessa take pride not only in providing exceptional care but also in creating meaningful career opportunities for people in their local community who share their passion for a professional in service
Meet the Team
Our Passion is Your Care
What sets our home-care services apart is our commitment to putting you first. We strive to deliver the same standard of care that we would want for our own families. Our leadership team, including our Directors, Registered Care Manager, and Care Supervisors, work tirelessly to ensure that every aspect of your care is personalised, compassionate, and of the highest quality. They are dedicated to guiding our team and upholding the standards that make us a trusted partner in home care.
What sets our home-care services apart is our commitment to putting you first. We strive to deliver the same standard of care that we would want for our own families. Our leadership team, including our Directors, Registered Care Manager, and Care Supervisors, work tirelessly to ensure that every aspect of your care is personalised, compassionate, and of the highest quality. They are dedicated to guiding our team and upholding the standards that make us a trusted partner in home care.
Kayley Ginn: Registered Care Manager
Since joining Bluebird Care in 2015, Kayley Ginn has risen through the ranks, starting as a Care Coordinator and now serving as our Registered Manager. Known for her experience, decisive nature, and positive attitude, Kayley is highly respected by her team. She is described as supportive and relaxed, a true people person who leads with empathy. Kayley takes pride in ensuring that every customer receives the highest standard of care. In her role, she oversees the daily operations and ensures compliance with strict industry regulations. Her leadership is key to maintaining the quality and consistency that Bluebird Care is known for, making her an invaluable asset to both her team, our customers and the whole business.
Rhiann Davies: Customer Service Manager
Rhiann Davies joined Bluebird Care in January 2022 as a Care Assistant, bringing with her over three years of experience in the social care field. Her professionalism and passion for helping others quickly stood out, leading to her promotion soon after she joined. In her current role, Rhiann excels in supervising her team, administrative duties and in-the-field support. She splits her time between carrying out assessments for new customers and reviewing care plans for existing ones. Her dedication to being out in the community ensures that our Bluebird Care office continues to provide personalised and effective care. Rhiann is also a trusted source of support for the care team, demonstrating her leadership abilities and commitment to quality care.
Bibiana Correa Restrepo: Care Supervisor
Bibiana, affectionately known as Bibi, joined Bluebird Care as a part-time carer while balancing a Sainsbury's role. It didn’t take long for her to discover that her true passion lay in care work, leading her to become a part of our Bluebird Care team - full time. Now, as Field Care Supervisor, Bibi plays a crucial role in the office and in the field. Her leadership, kindness and dedication make her an indispensable team member. Her positive energy and commitment always shine through and she's a key in supporting customers who affectionately see her as part of their extended family.
Ilona Serafin - Care Supervisor
Ilona joined Bluebird Care in January 2022 as a part-time carer while completing her bachelor’s degree in Criminology. Her dedication, warmth, and passion for supporting independent living have been clear from the very beginning. She loves helping customers remain comfortable in their own homes, listening to their stories, and making their daily lives as easy and enjoyable as possible. Outside of work, Ilona enjoys being a proud mum and wife, travelling, and discovering new places.
Celebrating Kayley's 10 Years
Kayley has been at the heart of our team since day 1 - her leadership, compassion and humour inspire us all, in Elmbridge and in supporting our Salisbury (Wiltshire South) office. Her dedication and high standards make a real difference to our customers, their families and our wider team. This year, Kayley’s outstanding work was recognised as Registered Care Manager of the Year winner in the Bluebird Care Awards. Franchise Director Jonathan said: “It has been a privilege to watch Kayley grow over the past 10 years. Her leadership, commitment and professionalism have set our standard.” We’re proud to celebrate this milestone and grateful for everything Kayley brings to Bluebird Care.
Celebrating Our Care Team ! 💙
Our care team is the heartbeat of everything we do, and this year, they’ve once again gone above and beyond. Every single carer has shown exceptional dedication, compassion and professionalism, making a real difference in the lives of our customers. To celebrate the end of 2024, this year we decided to recognise everyone with a personalised Carer of the year certificate to recognise all their hard work and commitment. Kayley, our Registered Care Manager, shared her gratitude: "The care and support they provide allow our customers to stay happy, healthy, and safe in their own homes. Their commitment and excellence are truly inspiring . I couldn't be more proud of our fantastic team!" We are grateful for the passion and empathy our care family brings everyday. Thank you for all that you do!
Congratulations Rhiann!
We’re celebraing Rhiann's journey with Bluebird Care since she joined us in January 2022 and a move to her new position of Customer Services Manager. Since 2023, Rhiann has shown leadership, dedication, compassion, and professionalism in everything she does. Her hard work and natural ability to connect with customers have made a real difference in their lives and have now earned her a well-deserved promotion. In her new role, Rhiann will lead the way in making sure our customers receive the highest quality care and support, continuing to uphold our mission of delivering personalised, compassionate care in the comfort of their own homes. Congratulations, Rhiann! We’re excited to see all the wonderful things you’ll achieve in this new chapter of your career.
Empowering Professional Careers in Care in Surrey
A professional Home Care career can be yours - the joy of supporting customers in care is priceless.
Careers in Elmbridge