Stephen’s early career began in the care sector, supporting adults with learning disabilities to live independently and stay active within their communities. He also volunteered at a local play scheme during school holidays, supporting children with additional needs—an experience that sparked a lifelong passion for helping others live full and meaningful lives.

In his mid-20s, Stephen explored new challenges in the corporate world, taking on a series of managerial roles. While these positions provided valuable leadership and business experience, he found the profit-driven environment unfulfilling. It became clear that his true sense of purpose came from making a difference in people’s lives, prompting his return to the care sector.

Just before the pandemic, Stephen re-joined domiciliary care as a frontline carer in his local community. It felt like coming home. Even on the toughest days, he found joy in knowing his work mattered. During the pandemic, his role became a critical lifeline for many vulnerable and isolated individuals, deepening his commitment to the profession.

Stephen soon progressed to a Care Coordinator role, where he thrived in leading and supporting care teams, ensuring the highest standards of person-centred care were upheld. Over the past year, he developed a particular interest in end-of-life care, gaining valuable insight into the emotional and practical support needed during the most challenging times in a person’s life.

Stephen joined Bluebird Care as a Customer Supervisor, where his calm approach, detailed knowledge, and genuine compassion made a lasting impact on both customers and colleagues. His commitment to quality care and team development led to his recent promotion to Deputy Care Manager, a role that allows him to shape service delivery at a wider level while continuing to support the values he believes in.

Stephen is proud to be part of a team that shares his commitment to compassionate, high-quality care and is excited to continue growing within a company that puts people at the heart of everything it does.