We always look for ways to brighten our customers’ days, and Valentine’s Day was no exception. A couple of weeks ago, our wonderful customer, Iftikhar, from the Maidstone office, received a special surprise from her care team - beautiful roses to celebrate the occasion.
The joy on her face says it all. It’s these moments of kindness and connection that make all the difference. Our care teams go above and beyond to ensure customers feel valued, not just on special occasions but every day. Whether it’s a warm smile, a thoughtful chat, or a heartfelt gift, it’s about bringing comfort and happiness to those we care for.
We’re delighted to share this heartwarming moment and celebrate the incredible work our carers do.