About Bluebird Care Mid Staffs

What Makes Our Care Unique

At Bluebird Care Mid-Staffs, we believe that exceptional care begins with truly understanding the individual. We don’t view people as a list of needs—instead, we see unique individuals with their own stories, preferences, and values. Our team is committed to providing care with the same compassion and respect we would offer to our own family members. Whether it's home care, companionship, or live-in support, every service we provide is thoughtfully tailored to promote comfort, dignity, and independence within the familiar surroundings of home. This personalized approach offers families the confidence that their loved ones are receiving the best possible care.

Our Premium Care Difference

What defines our premium care services is the extra level of dedication we bring to every interaction. At Bluebird Care Mid-Staffs, we go beyond meeting basic needs—we create meaningful relationships. Our team delivers more than just care; we offer a warm, respectful, and dignified experience that feels truly personal. This VIP level of service gives customers and their families peace of mind, knowing they are supported by professionals who genuinely care.

Our Mission

Our goal at Bluebird Care Mid-Staffs is simple: to provide families with peace of mind through reliable, high-quality home care. We are committed to delivering flexible, tailored support that respects each person's preferences and promotes their independence. With open and honest communication, we build trust and ensure consistent, compassionate care for both our customers and their families.

Our commitment to you

• Treat you with the utmost dignity and respect.
• Believe that the customer comes first. This means that we provide the care and support that you need in the way that you want it. We will always respect your personal beliefs and life choices.
• Listen to what you say and agree on what we can do and how we can provide the best service for you. Our support helps you to keep your independence.
• Are open and honest with you about what we do. We deliver what we say we will and provide a consistent and reliable service that you expect.
• Protect you from harm by employing compassionate, capable and reliable team members. Our employees are trained and knowledgeable about your needs. They work to best practice guidelines.
• Act as a good employer to our team and support their professional development to make sure that they have the best skills to do the job well;
• Give a service that provides good value for money;
• Monitor the quality of our service and regularly ask for your views so that we can make any improvements that may be needed;
• Take swift action in response to any concerns about your safety or complaints.
• Respect your privacy and keep information we hold about you confidential (see below ‘sharing information’ for more details).
• Have no right to judge how someone chooses to live or how their home looks. We do not tolerate discrimination in any form.

To learn more, please call us on 01543 505262  or fill out our contact form we’re here to help.