At the heart of our homecare service is a dedicated live-in care team committed to delivering the highest standards of personalised support. With professionalism, compassion, and meticulous attention to detail Carol Davis and Nina Zawada ensure every customer feels safe, respected, and truly cared for—every single day.

They have a tight knit and dedicated team who don’t just provide care; they build meaningful relationships that bring comfort and peace of mind to both care receiver and their families. But don’t just take our word for it—hear what family members and other professionals have to say below.

Customer Compliments

Thank you for our unfailing support, Tee has been fantastic with Pam Thank you for all your support and understanding - communication has been great.

- Cathy Cronin on the care of Pam Cooper

I would just like to thank you to the Care team that Audrey now has in place for all your help and to let you know that we are extremely grateful to Rachelle - we couldn’t have got through the last couple of weeks especially without the support she has given to Audrey. 

We are also grateful to Gladys as without the team support she provides overnight, Rachelle wouldn’t be able to support Audrey the way she does during the day. They make a good team.

Thank you so much for everything.

- Angela Dawson on the care of Audrey Smith

I’d like to take this opportunity to say, on behalf of the family, thank you to you to all the various Bluebird staff, especially Siew, who have been responsible over time for mum’s care. She was able to stay at home for over three and a half years and this gave her a good quality of life whilst her health enabled her to stay there.

Sadly this has come to an end and she now moves on to another type of care. We will have many positive memories of her time in the care of Bluebird at the house.

- Lynda & Pete on the care of Margaret Preece

Mary has greatly benefitted from having a settled routine with Cherry and Chioniso together caring for her over the past year. They are both excellent with her and have worked together to streamline Mary’s care and give full attention to her medical needs which have become increasingly complex and more diverse over time. 

Mary has become used to her care team and they have shared responsibilities for her welfare and nursed her through a range of issues with exemplary and highly professional attention to detail as well as deepening concern for her during this time.

- Drummond family on the care of Mary Drummond

Hi Carol, I thought you'd like to see a photo I took today at Joan's. It's her birthday and I made a chocolate cake. She looked better and was more cheerful than she has been for months. Thank you.

- Liz on the care of Joan Carson

During a review Roger and Dawn said that Milcah has gone above and beyond for Peter. And they couldn't be happier with the care Peter is receiving.

- A second-hand account on the care of Peter Bryant

Dear Carol, I would just like to say, thank you and let you know that your service is reliable and excellent, every member of the Bluebird staff that I have met are exceptional caring people.

- Phillip Rallison on the care of  June Rallison

Professional Compliments

Professional compliment – George Bird

Call from the community DN  Emma Hore to say what an absolute pleasure it was to see the way George’s carer, Patricia Chasaya was with him, “she is amazing and a golden egg.”

Professional compliment – Audrey Smith

Call from (social worker) to say she had been to review Audrey and she is really impressed how well Audrey is being cared for, Rachelle & Enesta are doing an excellent job, Audrey looks so well.

Care expert compliment - Patricia Chasaya

"I would like to thank everyone for the support you have given me, I have felt welcome and appreciated and have chosen the right company to work for, I’m looking forward to the future."

Customer compliment - Patricia Chasaya

"Our carer Pattie is sensitive to our needs and makes sure everything runs smoothly, she uses her initiative, she understands all routines, our meals are prepared to a high standard and our house is kept clean & tidy.

Pattie is always cheerful and positive and very good at communicating with our children if there is a problem, she is now part of our family too."