The people at the heart of everything we do

At the forefront of Bluebird Care are our Directors, whose leadership is rooted in a genuine passion for delivering outstanding care at home. With over 15 years of experience in health and social care and business leadership since 2009, they are committed to building a service that not only meets but consistently exceeds the expectations of our customers and their families.

Steve

My background is in professional services and I first came across the Care sector as a customer for my elderly loved ones. This experience persuaded me that Care could be “done better” and this led me to establish Bluebird Care’s offices in Bromley, Sevenoaks and Lewisham/Southwark. I am determined that our offices provide an excellent and responsive service to our customers from an organisation offering a supportive and rewarding environment in which committed people can develop and thrive

Ben

I’ve worked in Home Care since 2011, when I joined my father, Steve, to help make a real difference to the lives of vulnerable people in our area. We set high standards and we invest in quality care and staff development: we’ve found that only the private paying sector makes this approach possible. I’m very proud of our staff and the impact their work makes on the lives of our customers. We deliver the quality of care that everyone would want for their loved family members in their final years.

At the heart of Bluebird Care Sevenoaks is our dedicated Management Team, bringing together a wealth of experience in health and social care with a strong connection to the local community. Their hands-on leadership ensures our care is consistently safe, responsive, and shaped around each customer’s individual needs. Passionate about making a difference, they work closely with care staff, families, and professionals to deliver high-quality home care people can truly rely on.

Hannah, Operations Manager

With over 15 years in the Care Sector, I’ve progressed from frontline roles to a senior leadership position, bringing a strong operational focus to Bluebird Care offices in Bromley, Sevenoaks and Lewisham/Southwark. I love leading high-performing teams to help our people achieve the delivery of consistently safe, compassionate, person-centred care. I take pride in shaping team collaboration and successful care outcomes across our offices. It’s a privilege to lead with purpose, influence positive change, and deliver excellence at every level of the organisation.

Charlotte, Registered Manager

I joined Bluebird Care in 2011 as a Care Assistant and then for several years I was Care Co-ordinator – at the heart of everything. This has greatly helped me in my current role as Registered Manager, in which I’m responsible for the work of the office. I’m passionate about delivering high quality home care within the Sevenoaks community. I take great pride in the transformative impact that our work can have on the lives of our customers, and I feel privileged to lead a wonderful team.

Our Care Supervisors play a key role in supporting the delivery of high-quality care across Bluebird Care Sevenoaks. With strong experience in health and social care, they’re committed to making sure every customer receives consistent, person-centred support tailored to their individual needs. From guiding our care team to overseeing care plans and quality checks, their supportive approach and attention to detail help ensure customers feel safe, respected, and well cared for.

Sarah, Deputy Manager and Care Supervisor

I have extensive experience in the Care Sector, both in residential and in home care. I’ve learned that basically “there’s no place like home” – and I love the fact that our work enables vulnerable people to delay – or avoid- the stress of uprooting their lives. My role is to ensure that the care that we arrange is centred around the needs of each customer and to coach and mentor the Care Assistants so that we deliver a high quality service.

Amy, Care Supervisor

I joined Bluebird Care in 2017 as a Care Assistant, after being inspired by the Bluebird carers that looked after my Nan. I’m passionate about making a positive difference to the lives of our customers and I love the smiles that I receive when I visit. My role is to ensure that new customers have a great experience when they join our service and that Care Assistants experience the high levels of support that I was lucky enough to have. This is important work, and I love it.

Our Care Co-ordinators are the backbone of Bluebird Care Sevenoaks, ensuring the smooth and efficient delivery of each customer’s care journey. With a strong background in health and social care, they coordinate personalised care plans to meet the unique needs of every individual. Working closely with customers, families, and our care team, they provide timely communication and responsive support. Their organisation and compassion help ensure everyone in Sevenoaks feels supported and valued.

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Krystal, Care Co-ordinator

With a foundation in Health and Social Care from college, I knew I wanted a meaningful career in Care. I joined Bluebird Care Sevenoaks in 2022 as an Office Administrator and progressed to Care Co-ordinator. My role is to organise logistics, ensuring that Care Assistants go where they’re needed at the times they’re expected and deploying our advanced systems. Things can change quickly in Care, and I have to stay calm under pressure, finding solutions, negotiating responses - but always prioritising high-quality care for every customer.

Our Live-In Team is dedicated to providing personalised care to customers across Sevenoaks, all within the comfort of their own homes. With specialised training and a strong commitment to supporting individuals, they ensure every customer receives the highest level of care tailored to their unique needs. From assisting with daily activities to offering companionship, our Live-In Team helps people in Sevenoaks feel safe, comfortable, and well cared for everyday.

Rebecca, Live-In Care Manager

I’ve worked with Bluebird Care Bromley for nearly 15 years as a Care Assistant, co-ordinator, supervisor and customer care manager. I now lead our Live-In Care team across Bromley, Sevenoaks, and Lewisham/Southwark. I’m passionate about delivering high-quality Live-in care and supporting carers in this challenging role. I believe that Live-in Care is the best option for many customers once periodic Day Care visits are no longer sufficient to keep them safe at home.

Sandra, Live-In Supervisor

My responsibility is to support carers during placements through regular supervisions, ensuring the wellbeing of both customers and carers. Having been a carer myself, I understand the challenges they face and take pride in providing a strong support network for our lone workers. I enjoy the variety and pace of the role, meeting incredible people, and working for a company that truly cares for both its customers and carers.

Stacey, Live-In Supervisor

I began my Bluebird Care journey in 2018 having many years Care experience with other companies and progressed from Care Assistant to Mentor Carer, supporting new team members. I joined the Live-in leadership team in 2024. I’m passionate about providing flexible, personalised care while supporting both customers and carers and now enjoy applying my training and experience to deliver excellent care and guidance.

Our Training Team is dedicated to ensuring all care professionals at Bluebird Care are equipped with the knowledge and skills they need to deliver exceptional care. With a focus on ongoing professional development, they provide comprehensive training tailored to individual needs and care standards. From induction training to specialised courses, our Training Team helps ensure that every team member is fully prepared to provide high-quality, person-centred care at all times.

Elaine, Training Manager

I’ve worked in the Care sector since 2007, and have experience as a Supervisor, Care Co-Ordinator, Trainer, and Registered Manager. I joined Bluebird Care in 2024 and now have responsibility for creating and delivering training to all staff. I ensure that Bluebird Care carers are trained to a high standard to enable them to look after their clients in the best way possible. I love my role as I feel I have a lot of experience and skills that I can pass on to others to build on their own careers in care.

Julien, Trainer

I joined Bluebird Care in 2020 after many years training experience in a nursery environment and now work with Elaine to ensure that our Care team are equipped for their roles. I’m passionate about educating new staff on delivering safe, person-centred care that respects privacy, dignity, and independence. I enjoy fostering a family-like environment where everyone feels valued and supported. Being part of Bluebird Care means contributing to a quality service that truly cares for both customers and carers.

Our Recruitment Team is committed to finding and selecting the highest-quality care professionals to join the Bluebird Care Sevenoaks team. Focused on identifying individuals who share our values of compassion, reliability, and excellence, they help ensure our customers across Sevenoaks receive the very best care. From interviews to onboarding support, the team works hard behind the scenes to build a strong, caring workforce that delivers exceptional service to our local community.

Zowie, Recruitment Manager

My Bluebird Care journey started in 2017 as a Care Assistant, enjoying the daily chance to brighten people’s lives. I’ve since taken on office roles which gave me valuable insight into behind-the-scenes operations. The company has sponsored me through advanced external qualifications in HR, and as Recruitment Manager I now apply my experience to attract compassionate carers who fit our values. I love being a key player in the shaping of a strong team that delivers outstanding care.

Shan, Recruitment Administrator

My role is to ensure that applicants and candidates enjoy a smooth, compliant application process. I also provide admin support to the Sevenoaks office generally and love being part of a team that does such important work in our community. I’m a real Bluebird Care enthusiast and have no hesitation in recommending our company to anyone interested in a career in the Care Sector.

Our Digital Marketing Team is dedicated to showcasing the heart of Bluebird Care online and inspiring both customers and potential team members to connect with us. Through creative campaigns, engaging content, and targeted outreach, they help share our story, highlight our values, and demonstrate the exceptional care we provide. From managing our social media presence to running digital advertising and keeping our website up to date, the team works tirelessly behind the scenes to ensure Bluebird Care is visible, approachable, and trusted within the local community.

Delali, Marketing Manager

I joined Bluebird Care early in 2025 to build a community outreach programme and to help shape the office’s profile in the digital area. I work with digital marketing partners to ensure that our profile is right and that customers seeking a reliable care service are able to understand what we do and make informed choices. I enjoy working with people who are devoted to such important work.

Sinead, Lead Co-ordinator & Community Engagement Manager

I’ve worked as part of the Bromley team for several years, having joined as a Care Assistant and then joining the office team to focus on co-ordination and logistics work. I now combine a role involving community outreach activity with support to the full time co-ordinators in our three offices. I love the challenges of working in the Care sector and really believe that we have a transformative impact on the lives of our customers.

Our Accounts Team manage all financial aspects of the customer and carer experience. They handle customer billing and carer pay and other outgoings, aiming for a “predictable, surprise-free experience”. Questions are handled efficiently with clear communication a speciality. Serving Bromley, Lewisham & Southwark, and Sevenoaks customers, their dedication gives clients and their loved ones peace of mind every step of the way.

Olga, Accountant

I joined Bluebird Care in 2014 to manage the company’s financial processes in Bromley, Sevenoaks, and Lewisham/Southwark offices. I value the team spirit and find satisfaction supporting our care teams behind the scenes. I especially enjoy connecting with customers - especially when they need a little extra help to understand things - knowing my work supports the vital services we provide.

Irene, Accountant

I joined Bluebird Care Bromley’s Accounts team in 2016, having previously had experience in Accounts and IT and having run my own small business. I enjoy working in a friendly, supportive environment and value the positive interactions I have with our customers and carers. Our company offers a truly pleasant place to work, where teamwork and care extend beyond the frontline.

Makiko, Accounts Assistant

I’ve lived in the UK for over 20 years, bringing organisational skills from roles in travel and television co-ordination. I joined Bluebird Care earlier in 2025 after taking entry level accounting qualifications. I enjoy the challenges involved in helping to improve finance processes and I’m proud to support a team with high professional and ethical standards.