Duty of Candour

Duty of Candour

Duty of Candour is a legal requirement to ensure that if something goes wrong in health or social care services, the people affected are offered an explanation, an apology and an assurance that staff will learn from the error. The learning is shared with the people affected and throughout Scotland.  

Useful Information

Bluebird Care Lanarkshire has a Duty of Candour policy and staff guidance. All staff undertake training to help them understand the Organisation’s policy and the process of the Duty of Candour which could affect them.

Bluebird Care Lanarkshire provides vital support to individuals with a wide range of care needs, ensuring they can continue to live independently and with dignity in their own homes. Many of the people we support are living with dementia, age-related conditions, or other life-limiting illnesses that can significantly affect their daily lives. Our care is tailored to meet the unique physical, emotional, and social needs of each person.

We help by offering personalised care plans that may include help with personal hygiene, medication management, meal preparation, companionship, and mobility support. Our carers are trained to understand the complexities of conditions like dementia and provide compassionate, consistent care that promotes comfort and security. Bluebird Care plays an essential role in improving quality of life and supporting families through often challenging times.

If you would like more information about this, please contact us using these details: southlanarlshire@bluebirdcare.co.uk