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Anyone involved in your care (either yourself, a family member, or a member of your MDT such as your case manager, discharge team, social worker, etc.) can contact our Complex Care team to discuss your requirements, specific needs, capabilities and any questions you have regarding the care service we offer.

How to get started

If you want to proceed further, we will schedule a no-obligation visit in a convenient place for you with a member of our Complex Care team. This might be at home, or in an alternative setting such as hospital or residential setting.

This will be an opportunity for us to complete a detailed clinical assessment and evaluate your clinical needs. Together with relevant health and social care professionals we will build a bespoke care plan specific to your individual needs and requirements.

Once a care plan is agreed upon and a start date is selected, your plan is in motion.

Meanwhile, your complex care nurse will be monitoring you for any changes in medical conditions and medication changes to ensure your care plan and risk assessment are up to date

  1. Contact us

  2. We will schedule a no-obligation home visit.

  3. We will assess your capabilities

  4. Together we will build a personalised care plan for your needs.

  5. Care plan is agreed and regular reviews will be arranged

Choosing Complex Care

Why choose us?

Complex care at home offers an alternative that allows clients to remain in the comfort of their own homes while still receiving the high level of care they need.

Complex care at home offers an alternative that allows clients to remain in the comfort of their own homes while still receiving the high level of care they need.

Fast Mobilisation Network

Because of our extensive branch network, in-house training team and passinate staff we have the resource to mobilise packages of care quickly.

Constantly Innovating

We use the latest care software, including digital care plans, electronic medication records and family access portal, and are constantly innovating to support the care we provide.

Family owned, with family values

We are family owned and run, with family values at the heart of everything we do for both our customers and our staff.

Expert teams

As well as dedicated care assistants, we have a team of registered nurses who lead our complex care division - our team are not only well qualified but also incredibly compassionate and caring.

female customer smiling

Choosing Complex Care with us

By choosing complex care at home, individuals can benefit from the peace of mind that comes with being surrounded by familiar faces, a comfortable environment, and the support of loved ones. This option allows for a more personalised care experience, where our skilled caregivers can work with clients on their own terms, at their own pace, and in a setting that feels safe and secure.

Ready to Take the Next Step?

Choosing Complex Care is a big decision, but with Bluebird Care, you don’t have to face it alone.

 Contact us today to book your free initial assessment and discover how we can provide peace of mind for you and your loved ones.

Providing specialist care and support when and where you need it.