At Bluebird Care Stafford, our people are at the heart of everything we do. Their dedication, compassion, and professionalism are what make our service truly exceptional. To ensure we continue to support our team and maintain high standards, we carried out our Annual Employee Satisfaction Survey in August 2025.
We are proud to share that this year, we achieved an outstanding 100% participation rate, giving every member of our care team the opportunity to share their views and experiences.
Key Highlights
The results reflect an overwhelmingly positive response from our team:
100% enjoy their role as a Care Expert.
100% feel the training provided is adequate for their duties.
100% agree that communication within Bluebird Care Stafford is of a good standard.
100% would recommend Bluebird Care to a friend — either as an employer or a care provider.
These results highlight the strong sense of trust, teamwork, and support that defines Bluebird Care Stafford.
What Our Team Say
We’re grateful for the thoughtful feedback shared by our carers. Here are some of their comments:
Having a wonderful support system both from colleagues and managers.
The chance to make a real difference in people’s lives every day… It’s incredibly rewarding to see the positive impact we have. There’s a genuine sense of teamwork and respect, which makes it a great place to work.
I’ve worked for Bluebird Care Stafford for five years — the supportive environment and focus on person-centred care make me feel truly valued.
These heartfelt comments show just how deeply our carers care — not only about the customers they support, but also about one another.
Acting on Feedback
We also appreciate the constructive suggestions our team shared to help us continue improving. Common themes included more travel time between visits, ensuring care plans remain up to date, and reviewing mileage contributions. These insights are vital in helping us identify opportunities to make daily working life even better.
Our Commitment
We are committed to listening, learning, and acting on feedback. By creating an open environment where every voice is heard — through surveys, supervisions, and one-to-ones — we continue to strengthen our workplace culture and enhance the care we deliver.
We would like to thank all our Care Experts, Senior Carers, and Office Team for their continued dedication. Together, we make a real difference every single day.
You can view the full 2025 Employee Satisfaction Survey results here.
