Meet the team
We are dedicated to making you feel good at home.
Celebrating Our 2024 Domiciliary Care Team
Our domiciliary carers (delivering daily care at our customers' homes) are the heart of the day to day business. Their dedication, compassion, and tireless efforts make a difference in the lives of so many each day. This Christmas, we managed to get some time our together and celebrated with our team at an annual Christmas party. It was a chance to relax, share laughs, and recognise the invaluable contribution each member brings to our business and the people we care for each day. To our carers: thank you for your unwavering commitment and the care you provide with such kindness and professionalism. You are the reason we can deliver the outstanding support our customers rely on. Here’s to continuing to make a difference together in the year ahead!
Meet the Team of Wiltshire South
Our Passion is Your Care
What makes our professional care at home service different is that we put you first. We aim to provide you with the same standard of home care that we would expect for our own families.
What makes our professional care at home service different is that we put you first. We aim to provide you with the same standard of home care that we would expect for our own families.
Jonathan & Vanessa Billington - Founder & Directors
Jonathan Billington brings a deep-rooted passion for social care, as his family has been in the sector for nearly 40 years. Before joining Bluebird Care, Jonathan built a successful career in account management, working with large multinational clients in the IT and Telecoms industries. Alongside his wife Vanessa, a trained therapist with 15 years of experience, Jonathan has built this Bluebird Care office with a customer-first approach. They are driven by a shared commitment to getting things right for every customer. Their approach centres on recruiting and nurturing a team of compassionate, selfless individuals, which they believe is the foundation of excellent care. Jonathan and Vanessa take pride not only in providing exceptional care but also in creating meaningful career opportunities for people in their local community who share their passion for a professional in service.
Shelly Fitz-Gerald - Community Champion
Shelly Fitzgerald has been part of Bluebird Care since 2022. After leaving for a brief time, she quickly realised how much she missed both the staff and customers, prompting her return. Shelly’s passion for making a difference in her customers' lives is evident in every care call she makes. Her motto is simple: “I want to have a positive impact on the customers every time I see them and brighten their day.” Shelly is known for her flexibility and willingness to adapt to changing schedules, often stepping in to handle last-minute shifts. Her positive attitude and dedication shine through, making her a favourite among both carers and customers. Always arriving with a smile, Shelly ensures that her customers' needs are at the forefront of every visit. She keeps the office staff and fellow carers up-to-date on any changes, ensuring seamless care. Shelly is committed to her customers, and she continues to go above and beyond to ensure their well-being. She has recently taken on the role of our Community Champion.
Deborah Law - Care Coordinator
Deborah started her care journey in Bluebird Care Wiltshire South in June 2020. Coming from a medical administrator and healthcare assistant job, being a care professional was all new to her. She adapted to this new role very well and still feels very passionate about all of the Bluebird Care customers. Originally from Scotland Deborah now lives in Bulford with her partner and children, and she plans to relocate to settle in Salisbury soon. Fundamentally as a peoples person, Deborah works on the basis that you should always treat others the way you would like to be treated yourself - a fantastic quality to have when delivering care to others. Since joining Bluebird Care Wiltshire South, Deborah has worked her way up from being a care professional, to a team lead, and now to a care coordinator. She finds some days more challenging than others but is extremely proud and passionate about Bluebird Care Wiltshire South, and the high standard of care we deliver. "Bluebird Care has become my wee family away from home, this I will forever be grateful for during the hard times we all experienced through the pandemic."
Tendai Fortune - Care Supervisor
Originally from Harare, Zimbabwe (formerly known as Salisbury), Tendai moved to England with her husband in March 2023 to begin her journey with Bluebird Care Wiltshire South. With four years of experience in the care sector, Tendai has always seen caring as her calling. She first worked as a carer in Zimbabwe, and when she learned about opportunities in the UK, she was inspired to take a leap of faith. A simple Google search for "small towns in England that are great for families" led her to Salisbury - a sign that this was the place she was meant to be. Since joining Bluebird Care, Tendai has been a valuable member of the team, known for her bubbly personality, dedication, and passion for supporting customers. Her commitment to making a real difference in people’s lives has made her a firm favourite among both customers and colleagues. Tendai has been promoted to our new Care Supervisor and is excited to take on new challenges, develop her skills, and continue delivering the highest standard of care. Outside of work, Tendai enjoys reading—especially books that have been adapted into films or series—and exploring the beautiful English countryside on long walks.
Meet the Team
Care Coordinator & Community Champion
Our office team is dedicated to support our care professionals with a focus on delivering consistent personalised support, they ensure our customers receive the best possible care, tailored to their individual needs. Our Care Coordinator works behind the scenes to ensure everything runs smoothly for our customers' daily care and our Community Manager keeps us visible in our local community wherever possible.
Our office team is dedicated to support our care professionals with a focus on delivering consistent personalised support, they ensure our customers receive the best possible care, tailored to their individual needs. Our Care Coordinator works behind the scenes to ensure everything runs smoothly for our customers' daily care and our Community Manager keeps us visible in our local community wherever possible.
Shelly Fitz-Gerald - Community Champion
Shelly Fitz-Gerald has been part of Bluebird Care since 2022. After leaving for a brief time, she quickly realised how much she missed both the staff and customers, prompting her return. Shelly’s passion for making a difference in her customers' lives is evident in every care call she makes. Her motto is simple: “I want to have a positive impact on the customers every time I see them and brighten their day.” Shelly is known for her flexibility and willingness to adapt to changing schedules, often stepping in to handle last-minute shifts. Her positive attitude and dedication shine through, making her a favourite among both carers and customers. Always arriving with a smile, Shelly ensures that her customers' needs are at the forefront of every visit. She keeps the office staff and fellow carers up-to-date on any changes, ensuring seamless care. Shelly is committed to her customers, and she continues to go above and beyond to ensure their well-being. She has recently taken on the role of our Community Champion.
Jackie Boekman - Bookkeeper
Jackie is our Bookkeeper and brings 30 years of experience to Bluebird Care Wiltshire South. Joining us in 2016 Jackie is a great support for the team and brings great empathy and a passion for people.