Our team
Meet our dedicated and professional team who will help put your care plan into place
Welcome to our 'Meet the Team' section, where you can get to know the people behind our care and the roles they play. Discover what they do each day to provide exceptional care and support, and gain insight into their unique contributions to our team.
Ann Marie Bowyer, General Manager
Ann-Marie has been working at Bluebird Care Newcastle and South Tyneside since June 2022, where she manages all things Finance. Ann-Marie's role is Finance Manager, and her role consists of managing all cost invoices, accounting, company management accounts and more, Ann-Marie helps support everyone around her in everything related to finance and keeps everything organised. Throughout her life she has always done finance, completing a degree in Math's and Business, proving her intricate abilities. The most rewarding thing about Ann-Marie's role is being able to help customers and keep everything organised so everything is done on time. In Ann-Marie's spare time she likes to spend time with her family, where she likes to take walks down to South Shields coast.
Sam Mortimer, Registered Manager
Sam has over 10 years of experience in Health Care, in various roles, two of which are Nursing and administration. She completed her Level 3 Diploma in Nursing and is committed to providing excellent service to all our customers and staff. After many years of working in the care sector ranging from elderly care to mental health and substance misuse, she has joined Bluebird Care as an Administrator. She has been later promoted into the role of Registered Manager.
Joe Mckenzie, Customer Recruitment and Marketing Manager
As the Customer, Recruitment, and Marketing Manager, I am dedicated to ensuring that our customers receive exceptional service while also creating a supportive and thriving work environment for our care assistants.With a passion for connecting with people, I oversee the recruitment process to bring in skilled and compassionate individuals who share our values and commitment to providing outstanding care. Through strategic marketing initiatives, I strive to raise awareness of our services within the community and showcase the value we bring to our customers and their loved ones. With a focus on a seamless customer and recruitment journey, I am committed to upholding the brand reputation as a leading home care provider of our CQC-rated Outstanding services.
Laura Ogley, Assistant Manager
Laura is the Assistant Manager at Bluebird Care York, where she supports the delivery of high-quality care with a focus on compliance, safeguarding, governance, and leadership. With over 15 years of operations experience, she began her career as a buyer managing a small team before redundancy prompted her to seek a more meaningful path. Joining Bluebird Care in 2018 as a Care Assistant, Laura quickly discovered a passion for person-centred care and progressed into management by helping the business deliver exceptional services. She most enjoys seeing the positive impact her team has on customers and their families. Outside of work, Laura is a busy mum of two who loves spending time with her family, and she was first drawn to Bluebird Care through word of mouth.
Lynn Billingsley, Deputy Manager
Lynn has been with Bluebird Care since 2015, starting as a carer before progressing to Supervisor and now Deputy Manager. With over 20 years of experience in the care sector, including a long tenure with Bupa, Lynn brings a wealth of knowledge and dedication to her role. She ensures the care service meets all regulatory requirements, supports the day-to-day operations, and steps in for the Manager when needed. Originally from Liverpool, Lynn enjoys reconnecting with her roots, watching football, and spending time outdoors. Family is central to her life, and she cherishes moments with her children, stepdaughters, and grandchildren. Lynn is passionate about developing her team and making a positive impact in the care industry.
