Care providers are regulated to ensure that customers are properly looked after, allowing a standard of care across the UK. Across the UK there is a variety of regulators all aiming for one goal, in Scotland, we have the Care Inspectorate.

The Care Inspectorate monitor, inspect and regulate Scottish health and social care services ensuring each service meets fundamental standards of quality and safety.  They are a safe space to turn to if a customer had any worries or concerns and wasn’t receiving the support from their provider.

We encourage everybody to research health and social care services through the Care Inspectorate analyse business goals and competitor insight to develop marketing strategy to drive conversions before signing up to their service. This will allow greater insight into what happens behind closed doors, what their customers and team members say about them.

The key thing to look at is what their rating is, what recommendations and requirements they’ve been given and importantly how long it was since their last inspection. You want to choose a provider who is rated “Very Good” or “Excellent”.

We’re pleased to say we’ve been awarded grades 6 ‘Excellent’ in quality of care and support and quality of staffing since 2018.

In our last inspection report, we particularly noted this comment from our Inspector.

“These interactions were compassionate, warm, and ultimately very caring. At times we felt we were intruding in conversations of old friends reminiscing about family holidays, favourite cars of the past and children growing up”.

Director of Bluebird Care Edinburgh, John Perry, commented:

We are thrilled with our latest results from the Care Inspectorate. Jane and I are extremely proud of the high standards of care our team provides to our customers each and every day. Thank you to everyone in our team for their passion, professionalism, loyalty, and commitment to delivering the very best in homecare and support across Edinburgh.

Visit the Care Inspectorate website to find out more information about how they regulate health and social care in Scotland