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About us

Providing the care and support you need to stay in your home

What makes our home care services different is that we put you first. We aim to provide you with the same standard of care that we would expect for our own families. This means valuing each person’s unique qualities and seeing them as an individual, and not as a list of care needs.

South Tyneside Imagery

About us

At Bluebird Care South Tyneside we provide the care and support needed for you to stay in your home. We provide the highest quality, premium home care and have a reputation of going above and beyond for our customers. We offer a wide range of care services that are reassuring to families and suit every part of your care journey. we give you the flexibility to make your own choice of how you receive care, with clear communication and strong values.

Why choose us?

Care at home in South Tyneside

Find out more about Bluebird Care South Tyneside

We are committed to delivering the care and support you need to stay in the comfort of your own home.

Contact us today

We are committed to delivering the care and support you need to stay in the comfort of your own home.

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Our Culture

Bluebird Care South Tyneside takes great pride in creating a workplace and environment that enables our staff to be able to do what they do best, which is to deliver safe and outstanding care.

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Areas we cover

Bluebird Care South Tyneside provides the highest quality of Premium Home Care in South Tyneside, leading the field in customer service. Everything we do centers on supporting our customers to retain their independence in their own home and continue to enjoy living in their community.

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Why are we different?  

What makes our home care services different is that we put you first. Bluebird Care South Tyneside started with our Director, David Haswell's frustration of why care standards were so low. Son we ensure that we treat your family the way they deserve to be treated and the way we would want our own family to be looked after. Our premium care at home goes from Companionship Care to full Live-in Care, meaning we cover all bases of your care journey and encouraging up lifts for a stress free experience. 

See the areas we provide care > 

Our list of services don't define us, we go above ands beyond in providing care, ensuring the highest standard of care is being met. Our aim is for our premium services to make families at ease in South Tyneside, providing support to not only the customer, but the family too. 

 I am kept regularly informed of care duties undertaken and feel that the app gives me peace of mind with how Mam has been when the carers visit - Daughter of Customer

Bluebird Care South Tyneside

We believe that care matters

We are committed to providing the highest quality, premium home care so that our customers can remain in their own homes

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We are committed to providing the highest quality, premium home care so that our customers can remain in their own homes

Our vision

Deliver outstanding compassionate, highly skilled care throughout the North East

Our mission

To provide the highest standard of expert care to our customers and their families and on their terms

Our aim

Our aim is to give peace of mind to our customers, their families and loved ones. We have a reputation for going above and beyond for our customers, offering them premium services that are reassuring to their families. Giving people the flexibility and choice that they need and wish with clear and concise communication.

Our promise

Be the leading care provider in the North East. Our outstanding “Bluebirds” bring peace of mind, to the people we care for and their families, safe in their own homes.

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I have found all the carers at Bluebird uniformly kind, capable + sympathetic. Apart from looking after my mother really well + tailoring their approach to suit her individual needs, they are so friendly! They chat/joke with mum all the time they are helping her + even play her favourite music if she is agitated. They seem concerned with how I'm doing as well! If I have to ring the office, the staff are efficient/courteous + go the extra mile to sort issues.

- homecare.co.uk

Our local values

Wherever you are, whatever you need

We work alongside families and individuals to tailor our services to help our customers stay in control of their own care for as long as they can. Delivering the best premium homecare is our passion, and we strive to achieve this every day.

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We work alongside families and individuals to tailor our services to help our customers stay in control of their own care for as long as they can. Delivering the best premium homecare is our passion, and we strive to achieve this every day.

Safe

Care, compassion, and respect run through the heart of Bluebird Care South Tyneside. It is what makes us stand out from the crowd and it is why our customers can relax, knowing they are in the best hands.

Leading (the way)

We are changing what it means to provide care. We go beyond the practical to make sure that everyone we care for is treated as a person, with compassion, respect, and kindness.

Peace of mind

At Bluebird Care South Tyneside, we are all about excellence, in everyone role from phoneline to frontline. Together, we are raising the bar for care, giving our customers a premium care experience, so they can put their trust in us.

Make it Outstanding

We want to make a difference to your loved one's lives, giving them the best quality of life. We deliver outstanding care and service, meaning our customers receive a premium experience.

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What makes our services premium?  

Having a premium service means many things, our angle is that we treat our customers like VIP's. Our high-end service means our carers go above and beyond, but that isn't something that is taught, it's embedded in our values and training. Our care assistants are the best in the North East, trained by well educated Health and Social Care Trainers and Clinical Nurse Lead's. 

The training is the heart of making sure we put our best foot forward in providing care and our hard work and determination in our training process does not go unnoticed. 

Family bonds and premium home care>

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Our team

We also take great pride in creating a workplace and environment that enables our staff to be able to do what they do best, which is to provide our premium and outstanding care. Our team of ‘Bluebirds’ are the heartbeat of our business, and we give them the time, support, and training to go above and beyond.

Meet our team
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Areas we provide care

The premium service in your area will change your loved one's lives for the better, they deserve a high-end service that will allow them to become the best version of themselves.

See the areas we cover